Podcast #23 - Fadi Boulos: Hiring right and supporting local in companies
This is my interview with Fadi Boulos, Founder and CEO at Supportful
Today's episode is with Fadi Boulos, founder and CEO of Supportful. We have discussed several topics from supporting local talent, decreasing the brain drain, supporting companies efficiently, dealing with remote teams, hiring the right talent, and much more
00:00 Intro
00:44 Fadi's intro
01:13 Fadi's journey switching from academia to entrepreneurship
03:15 Lebanon's 2019 crisis
04:11 Key takeaway from entrepreneurship
04:38 Formal education is no longer critical
06:38 How Supportful started as a side hustle
09: 11 Creating connections with people
11:38 Supportful's mission
13:47 Maintaining strong remote teams
15:46 Criteria to prioritize when hiring new talent + company culture
17:15 Community influence on direction and growth
20:20 Key strategies for visibility, sales, and customer base
22:16 Personal accounts vs company accounts for authenticity
26:05 Balancing technical skills with sales
28:51 Strategies and practices in building a talent pool + keeping the team up to date
35:54 Culture difference between France and Lebanon
37:54 Customer feedback's influence on service development
39:13 Fadi's leadership philosophy
40:59 Where the tech industry heading towards in the next 5 years
47: 42 Advice for people to become founders
49:48 Work life balance for founders and CEOs
53:36 Mental health question
01:02:14 Outro
If you wish to learn more about Supportful then feel free to check out their official website https://www.supportful.world
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